Our Approach: Discover and Design
Working with the innovative ARMSA team, we’ll be partnering up across 4 phases to explore the scope of the project, design/prototype based on established requirements, and set the stage for the development of the end solution.
Stage 1: Discovery
Over the course of workshops and calls, we’ll uncover the key processes behind their existing system with a focus on providing analysis that will capture the full scale of the challenge and any considerations.
We’ll then work with the ARMSA team to imagine what their ideal future process might look like through a number of collaborative tasks.
Stage 2: Putting Pen to Paper
Using what we’ve discovered, we’ll rapidly ideate possible solutions and begin crafting wireframes and low fidelity designs that we can use to bring to life the processes we’ve identified.
These early wireframes will then be taken forward and iterated on in later stages.
Stage 3: Requirement Gathering and Documentation
At this stage, we will take all the information in the prior stages (e.g. functional requirements like user stories, wireframes and the tech stack, as well as non-functional requirements) and any design requirements from the ARMSA team for producing testable prototypes (e.g. accessibility measures and brand guidelines) before committing them to formal documentation.
Stage 4: Testable Prototypes
We’ll work with the ARMSA team to create interactive designs informed by our user stories, user journey map(s) and storyboard(s).
This will give the ARMSA team an opportunity to feel what a high-fidelity solution would be like to navigate and use, while presenting the chance to gather real user feedback with clients to validate their solution before beginning the next phase.
