A Human-Centred
UX Design Agency UK

Deliver satisfying and memorable online experiences through our UX Design service

Our UX Design Service

At PixelTree, we understand that you need a UX Design Agency that acknowledges your customers’ needs and embeds them into your design. In a period that’s seen the acceleration of the ‘digital revolution’, simply showing up online is no longer enough to get noticed – customers’ expectations have reached another level. 

As part of our UX Design service, we undertake the process of customer-focused UX Design to deliver experiences your customers not only want, but demand. We remove the guesswork by involving your customers from the outset and reducing risk  thorough market research, prototyping and user testing.

As an experienced UX Design Agency, we use a variety of different processes to deliver exceptional insights and opportunities to help you connect with your customers. Take a read through them to learn more about how we can support your project.

We love to kick off projects with a workshop. They are by far the most productive and time-efficient way to help to solve big business problems quickly. If you’ve ever had a project stall due to ‘design by committee’, or stakeholders who simply can’t agree on a direction, then you’ll love workshops as much as we do. They’re the perfect remedy for alignment challenges.

Research is pivotal for understanding customer pain points and providing direction on product fit/strategy. By engaging with your customers from the offset we're able to better understand their needs and formulate design decisions based on real-world data, not opinion, improving your project’s chances of success.

Our UX Design service also includes Design Sprints, which are ideal for tackling big challenges, rapidly solving problems and producing solutions. Each solution is tested by real users in a short period of time so that potential design issues can be addressed before launch. Running a Design Sprint helps to reduce risk, gain clarity and move a project forward with confidence.

There’s no better way to gain feedback than placing your prototype into the hands of your users. This way, you're able to gain invaluable insight into how they use and interact with your product, and reduce the risk of your product falling flat when it goes to market.

But What Do Our Customers Think?

Since we started working with PixelTree just over a year ago, their technical, creative and friendly approach has made the team an absolute pleasure to work with. In this time we have made many successful online developments and are now working together to launch a new and improved website
What Types of UX Design Projects Do We Offer?

Let us design and build your app intuitively with your customers’ needs and behaviours in mind.

Improve your company’s productivity by optimising your CRM’s usability and journey flow to best fit your business goals.

Deliver the online experiences your customers deserve with a website built to meet their needs and expectations. Drive sales, encourage enquiries and convert business online with an experience that will leave your competitors behind.

Provide your customers with the ability to purchase your products or services online. Providing a best in class user experience is pivotal to maximising market share and ensuring your customers continue to spend with you time and time again.

Our experienced team can review your website, app, or digital product to see how your customers are interacting with pages, buttons and more, uncovering how they can be improved to maximise your ROI. View our UX Audit service here

Our design prototypes take the risk out of launching a new digital product. After thorough research, our prototypes are tested on your customers and target audience to identify any problems and determine its suitability.

In a post-Covid world providing customers with the ability to engage or interact with your business and others is crucial. We can help design engaging portals and dashboards that will support your users in achieving any goal.

Take a Look at Some of our Recent UX Design Work

A beautiful customer experience platform

UX-led website build for a software specialist.

Request a UX Design Audit

If you have an existing app, website, Ecommerce store or digital product then we’d love to kick things off with a UX Audit. Let our experts take a look under the hood and evaluate your current user experience.

Book a free call

UX Design Agency Frequently Asked Questions (FAQs)

UX Design stands for ‘User Experience Design’. In simpler terms, UX design is the process of creating products (digital or physical) that are practical, usable and address the customer’s needs at every step in the journey.

UX revolves around the entire experience or journey a customer has with a product or website. Think of it as a wide overview of every touch point. UI, on the other hand, refers to screens, buttons and icons that your users will interact with on a website or during the experience. This is often more style and interaction focused.

Service Design refers to the customer experience that is achieved through planning and arranging a business’ resources as opposed to UX Design which is associated with what a user experiences when they interact with a brand.

If you are looking to elevate your design to the next level and ensure the best customer experience then investing in a comprehensive UX design service is the way forward.

Absolutely! We're well versed in partnering with companies to extend or compliment their own teams. Our PixelTree One service is designed for exactly this purpose and helps companies extend their existing UX/Design team, or provides an outsourced UX team for those who don't need a full-time team.

We love working with Startups and SMEs that are driven to invest in digital and understand the value that UX design brings to their company. There's nothing better than seeing companies grow having worked with us from the get go.

Get in touch with us today to discuss your UX Design requirements. Alternatively, request a UX Audit and let our experts cast an eye over your digital products to evaluate your current user experience.